HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?

We typically ship all orders within 2-4 business days. If you select Expedited Processing at checkout, we'll ship within 24-48 hours depending on which time in the day the orders are placed.

WHICH CARRIER DO YOU USE?

We ship all items with Australia Post.

HOW LONG DOES IT TAKE TO ARRIVE?

We ship all orders from our QLD Warehouse. Due to covid 19 there has been some higher delays within Australia Post.

 - Australia - Within 5-15 business days

 Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries.

I DIDN'T RECIEVE MY ORDER

Please email us: contact@hillsonapparel.com, quoting your order number from the confirmation email/SMS message. We'll help track down your order. 

SHIPPING INSURANCE

Shipping insurance is offered at checkout. It's provided by Hillson Apparel and covers you in case the item is lost, stolen, or damaged in transit. To make a claim, contact our support team.

Please note - shipping insurance is non-refundable once your order has shipped.